THE ROYAL VELVET

1. Hand Wash or Gentle Cycle: Wash in cold water using a mild detergent. If machine washing, place the dress in a mesh laundry bag.

2. Do Not Bleach: Avoid bleach to preserve the fabric's color and texture.

3. Air Dry: Lay flat to dry or hang on a padded hanger. Avoid direct sunlight to prevent fading.

4. Iron on Low Heat: If needed, use a low heat setting with a cloth between the iron and the fabric to prevent damage.

90% Polyester, 10% Spandex and 100% cotton  lining

Thank you for choosing our handmade dresses!

Because our dresses are made to your unique measurements and preferences, we have a policy that focuses on exchanges rather than returns.

Exchanges: We understand that sometimes a different size or style may be needed. If you would like to exchange your dress for any reason, please contact us within 14 days of receiving your order. We are happy to assist you in finding the perfect fit or style that meets your expectations. To qualify for an exchange, the dress must be unworn and in its original condition.

No Returns: Due to the custom nature of our handmade dresses, we cannot accept returns. Each dress is carefully crafted to your specifications, making it unsuitable for resale. We appreciate your understanding in this matter, as it allows us to continue providing personalized, high-quality garments to our valued customers.

Our top priority is your satisfaction! If you have any questions or need assistance with your exchange, please don’t hesitate to reach out at beneva.simplicity@gmail.com.  We are here to help you every step of the way and ensure that you and your child love your handmade dress.

Turnaround Time

Our typical turnaround time is 2 to 3 weeks, depending on order demand. If you need your order sooner, please contact us via email for rush production options. Thank you!